Each product manufactured by Door Tech LLC is warranted with a Limited Lifetime Warranty against defects in materials and workmanship. Hardware warranty is limited to a period of one (1) year from date of purchase. This limited warranty is extended to the original consumer or builder for use in the structure in which the products were originally installed. Door Tech’s liability hereunder shall be limited to replacement of any defective part plus freight shipped prepaid to your dealer. You, the end user, must pay the cost of the removal, installation or re-installation of the window or parts. If Door Tech is unable to provide a replacement and repair is not commercially practicable or cannot be timely made, Door Tech will refund the purchase price. In no event shall Door Tech be liable for any incidental or consequential damages. SOME STATES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
To obtain warranty service, please send written notice to Door Tech LLC 121 Cedar Lane Dr., Lexington, NC 27292, or call toll-free at (800) 960-3009. You must provide proof of purchase and may be required to return the failed part prepaid to Door Tech for inspection. When practical, Door Tech reserves the right to have a representative make an on-site inspection.
This limited warranty does not apply with respect to (A) any damage, defect, malfunction, or failure to perform resulting from (1) transportation, handling or installation of the windows and doors; (2) excessive temperature differentials over the surface or edges of the windows and doors caused by a localized source; (3) settlement or defects in the building in which the products are installed; (4) fire, wind, hail, flood, lighting or other acts of nature; (5) exposure to harmful chemicals, pollutants or condensates; or (6) heat buildup due to the installation of storm windows or doors over vinyl windows or doors; (B) any damage, defect, malfunction or failure to perform caused by intentional acts, misuse, abuse, accidents, or negligence; (C) windows or doors installed outside the USA or in any type ship or vehicle; (D) any occurrence of rust due to scratches or dents occurring after shipment; (E) any insulated, beveled, specialty or leaded glass; (F) screening material; (G) fading, darkening, discoloring or chalking of vinyl; and (H) products manufactured outside the company’s published maximum size limitations. No employee, agent, representative or dealer may modify the warranty to any extent either verbally or in writing.
THE COMPANY SPECIFICALLY LIMITS THE DURATION OF ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO A PERIOD OF ONE (1) YEAR FROM THE DATE OF PURCHASE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.